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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Hitachi Energy expands German power transformer facility to address demand

Smart Energy International

Hitachi Energy has announced an investment of more than €30 million ($32 million) in the expansion and modernisation of its power transformer manufacturing facility in Bad Honnef, Germany. Expected to be complete in 2026, the project will see the facility expand to over 15,000 square meters.

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Residential energy is becoming companies' business

GreenBiz

Residential energy is becoming companies' business. Fri, 05/29/2020 - 01:45. In this crazy upside-down world, the line between residential and commercial energy is getting fuzzy. . Everything changed so quickly, it makes sense that climate and energy teams have yet to figure out how to account for the shift.

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Octopus Energy to create Texan virtual power plant

Smart Energy International

Renewable energy retailer Octopus Energy US is partnering with Enphase Energy, Inc., a supplier of microinverter-based solar and battery systems, to create a Texan Virtual Power Plant (VPP). This is the latest move from Octopus Energy in its US market.

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Europe replaces 50% of electricity meters with smart models

Renewable Energy World

More than half of electricity meters in Europe are now smart, a new report released by Berg Insight has found. The study states that the penetration of smart electricity meters has passed the 50% mark owing to increased investments in grid modernization and digitalization by utilities in the region.

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Meter tampering: The major cause of non-technical losses

Smart Energy International

Smart meters are an increasingly popular and important solution to the growing problem of electrical energy theft. By using smart meters, energy companies are able to better combat electrical energy theft, which is a major cause of non-technical losses for utility companies.

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FERC Might Rewrite Solar Net Metering. Here’s What That Could Mean

GreenTechMedia

A recent petition to FERC could trigger nationwide changes to solar net-metering. On April 14, the New England Ratepayers Association (NERA) petitioned the Federal Energy Regulatory Commission (FERC) to assert jurisdiction over any on-site, behind-the-meter generation that injects energy onto the grid.