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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Eversource set to introduce smart meters in Connecticut

Smart Energy International

Eversource is ready to instal smart meters for its more than 1.2 million residential and small business customers in Connecticut, US. At the time of the filing, the company estimated that approximately 800,000 meters would be 20 years or older within five years. In its filing, Eversource estimated a benefit-cost ratio of 1.2

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Smart metering and demand response continue to increase in US

Smart Energy International

FERC’s annual smart metering and demand response assessment highlights annual increases averaging around 8 million new smart meters. The assessment, compiled as a statutory requirement annually, quotes 2021 smart meter data as the latest, with numbers of 111.2 million metering endpoints in the US. in 2021 to 6.5%

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Europe replaces 50% of electricity meters with smart models

Renewable Energy World

More than half of electricity meters in Europe are now smart, a new report released by Berg Insight has found. The study states that the penetration of smart electricity meters has passed the 50% mark owing to increased investments in grid modernization and digitalization by utilities in the region.

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Siemens solution allows EV power consumption to be metered separately

Charged

Siemens eMobility solutions is field-testing a new charging technology called the Meter Integrated Charger (MIC), which provides a way to measure the quantity of electricity used to charge an EV in order to track and manage consumption. Siemens expects to deliver and install prototypes of the MIC early in 2021.

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Top Predictions For The Renewable Energy Market in 2021

The Environmental Blog

The global economy of 2020 was primarily shaped by the coronavirus pandemic which greatly affected energy usage, project engagement and investments worldwide. Fortunately, 2021 signals some progression towards normality, and there are hopes that the energy market will follow suit with renewed conviction for renewables.

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How to win the Home Energy Management business battle

Smart Energy International

The growth of Home Energy Management (HEM) has led to a burgeoning, heretofore fragmented market, within which rages a business battleground of players large and small. The key to winning, explains Yusuf Latief in Smart Energy International ’s Power Playbook column, will be ownership of customer confidence.