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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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How to win the Home Energy Management business battle

Smart Energy International

The growth of Home Energy Management (HEM) has led to a burgeoning, heretofore fragmented market, within which rages a business battleground of players large and small. The key to winning, explains Yusuf Latief in Smart Energy International ’s Power Playbook column, will be ownership of customer confidence.

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Our Investment in Specifx: Intelligent HVAC Managemen for Building Electrification

Better Ventures

We’re thrilled to announce our new investment in building intelligence company Specifx , a building energy intelligence software platform helping to usher in the era of commercial and industrial building electrification. The US market for HVAC service and repair is valued at a staggering $32 billion. billion by 2026.

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Canadian AI firm selected by UK government to demonstrate emissions-reduction commercial building technology

Envirotec Magazine

BrainBox AI will showcase its predictive and self-adaptive commercial building technology in “Challenge 3 – Thinking Smart”, which is dedicated to solutions that can capture and share data to better predict and manage energy consumption. Its flagship product, currently installed in over 100,000,000 sq.

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ARENA and Shell Energy to demonstrate commercial flexibility in Australia

Smart Energy International

Shell Energy’s ‘Commercialising Smart Energy Hubs’ project will recruit at least 40 commercial and industrial (C&I) customer sites to demonstrate flexible demand capacity. On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) announced AUS$9.1 Commercial flexibility.

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Navigating the digital energy era

Smart Energy International

From the analytical power of data, through to the introduction of AI and machine learning, digitalisation is becoming paramount in enabling the insights needed to make better decisions in all areas of the evolving energy landscape. Digitalisation plays a vital role in addressing this challenge.

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Tata Power Trading and partners offer smart energy efficiency solutions

Smart Energy International

Power company Tata Power Trading Company Limited (TPTCL) and 75F Smart Innovations India have signed an agreement to jointly promote building automation and energy-efficiency solutions in the commercial building space. Mr. Gaurav Burman, APAC President, 75F Smart Innovations India Pvt Ltd., billion sq.