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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Schneider Electric launches cyber solution to bolster asset protection

Smart Energy International

Schneider Electric has announced the launch of Cybersecurity Solutions for Buildings alongside Claroty. The joint solution was developed between digital automation and energy management specialist Schneider Electric and cyber-physical systems security company Claroty. Sign up to our newsletter and stay informed.

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5 Major Trends Driving the $80B US Distributed Energy Resources Market Through 2025

GreenTechMedia

market for distributed energy resources will look very different in five years than it does today. And electric vehicles will give utilities and regulators the opportunity to promote pricing regimes to encourage charging when electricity is abundant — or suffer potentially grid-destabilizing consequences.

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Bring-Your-Own-Batteries and EV Chargers: The Future of Distributed Energy Integration?

GreenTechMedia

Distributed energy resources including rooftop solar, smart thermostats, behind-the-meter batteries, smart inverters and electric vehicle chargers have value for the customers installing them — and for the utilities seeing them proliferate across their distribution grids. power grids.

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'We're getting there': Smart meters on track to reach half of Britain's homes and businesses in 2021

Business Green

The smart meter rollout has faced major disruption due to Covid-19, but installations are on the up again and experts believe the technology has the potential to unlock the next wave of the net zero transition. If you looked at 100 businesses across the country, many, many of them would have smart metering in. "If

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US consumers becoming more concerned about outages finds survey

Smart Energy International

Despite significant investments in modernising the electric grid, 41% of consumers in the US are more concerned with power outages today compared to 10 years ago, finds the Smart Energy Consumer Collaborative. So when the power is out, they’re more inconvenienced. The 58% majority, however, said they would not.

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Unlocking Value for Gas and Dual-Fuel Utilities with UtilityAI

Bidgely

Though smart meter infrastructure is most often associated with electric utilities, gas smart meters are also being deployed, and collecting sampling data at the same rate as electric smart meters. Unlocking Value for Gas and Dual-Fuel Utilities with UtilityAI .