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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Four ways businesses can embrace the net zero energy transition

Business Green

Partner Content: Getting to grips with data in business operations, collaboration, and becoming a more engaged energy user can all bring financial rewards, argues BrytEnergy Awareness of the net zero energy transition (the move from fossil fuels to renewables) has been growing in recent years.

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Leveraging smart meter data analytics for proactive grid management

Smart Energy International

With grid management proving a perplexing conundrum, smart meter data management continuous to prove the way forward for ensuring optimised control and efficacy for utilities. United Energy developed a tool to clearly identify a specific transformer, existing penetration and the need for additional load. Automated applications.

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Empowering India’s Energy Revolution with AI and Prosumers

AutoGrid

With a power grid that has been notoriously unreliable in the past, India’s goal to transform formerly passive consumers into prosumers would seem an uphill battle. The stakes are particularly high because India is the world’s third largest energy consumer.

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The Future of Energy and Grid Resiliency is Distributed

AutoGrid

The Future of Energy and Grid Resiliency is Distributed By Giovanni Herazo, Vice President, Smart Grid Solutions As one of FPL’s smart grid & innovation leaders, I saw firsthand how our grid was consistently put to the test by unexpected outages, power quality issues, adverse weather conditions, and rising load demand.

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How the utilities industry is building a sustainable future

Smart Energy International

The energy and utilities industries play a significant role in carbon emissions. In the US, 25% of greenhouse gas (GHG) emissions come from electricity generation. This is not surprising, with coal and natural gas representing about 60% of electrical supply. Energy Transition for Sustainability. Have you read?

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4 Big Challenges Facing FERC’s Plan to Open Up Power Markets to Distributed Energy

GreenTechMedia

Last month, the Federal Energy Regulatory Commission approved Order 2222 , a groundbreaking effort to open up U.S. wholesale energy markets to aggregated solar systems, smart inverters, batteries, electric vehicles, smart appliances, grid-responsive building controls and other distributed energy resources (DERs).