article thumbnail

Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

article thumbnail

'We're getting there': Smart meters on track to reach half of Britain's homes and businesses in 2021

Business Green

The smart meter rollout has faced major disruption due to Covid-19, but installations are on the up again and experts believe the technology has the potential to unlock the next wave of the net zero transition. If you looked at 100 businesses across the country, many, many of them would have smart metering in. "If

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Schneider Electric launches cyber solution to bolster asset protection

Smart Energy International

Schneider Electric has announced the launch of Cybersecurity Solutions for Buildings alongside Claroty. The joint solution was developed between digital automation and energy management specialist Schneider Electric and cyber-physical systems security company Claroty. Sign up to our newsletter and stay informed.

article thumbnail

Empowering India’s Energy Revolution with AI and Prosumers

AutoGrid

With a power grid that has been notoriously unreliable in the past, India’s goal to transform formerly passive consumers into prosumers would seem an uphill battle. The stakes are particularly high because India is the world’s third largest energy consumer.

article thumbnail

ZIV invests €2m in the development of intelligent systems that will reduce the operating cost of low-voltage networks

Smart Energy International

The intelligent supervision systems enable utilities to reduce the operational cost of LV networks that distribute energy to homes and commerce. LV monitoring is a powerful asset management tool helping to identify fraud, balancing and metering. They are a critical network component.

article thumbnail

‘Data Hive’ Opens for Solar, Battery Vendors in Silicon Valley

GreenTechMedia

Last year, we covered a pilot project from California community energy provider Silicon Valley Clean Energy and startup UtilityAPI, meant to make sharing smart meter data between customers and approved third-party companies as easy as a few clicks of a mouse, instead of the utility paperwork and waiting time-heavy ordeal it is today.

article thumbnail

The evolving utilities landscape

Smart Energy International

Cisco’s solutions for digital utilities help leading power companies adapt to the changing landscape and fuel continued growth and innovation. Security threats are growing, regulations are tightening, and new technologies — from smart meters to microgrids — are disrupting long-standing business models.