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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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What Electric Companies Don’t Want You To Know

The Environmental Blog

Do you ever wonder what goes on behind the scenes at your electric company? We recently had the opportunity to speak with other electricity providers that have been in business for over 30 years. There may be certain truths about electricity providers being kept hidden from public view – but not anymore.

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Comment: Massive IoT enables massive opportunities for utilities

Envirotec Magazine

Massive IoT , alias massive Machine-Type Communications (mMTC), is already impacting multiple industries. From fleet management to environmental monitoring and smart grid management, to consumer applications including smart watches, smart buildings and, ultimately, entire smart cities.

IoT 306
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In New York, a New Way for Stay-at-Home Customers to Get Paid for Shaving Peak Energy

GreenTechMedia

New York is struggling with the country’s worst coronavirus outbreak, but it’s also pushing ahead on its ambitious clean energy goals. Take GridRewards, a program launched last week by community choice aggregator Sustainable Westchester and building energy software and demand response provider Logical Buildings.

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Building the business case for satellite IoT

Envirotec Magazine

Eric Menard is Vice President Strategy and Business with Swiss satellite communications firm Astrocast. Weather monitoring stations are transforming the efficiency and environmental performance of remote copper mines and helping farmers to safeguard crops and livestock in a changing climate.

IoT 130
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10 electric truck case studies: commercial electrification at scale (Webinar)

Charged

The North American Council for Freight Efficiency (NACFE) monitored and collected data from 10 major EV truck depots in September 2023. In this webinar at the Virtual Conference on EV Infrastructure, we explore the insights from interviewing 122 people at these sites and monitoring the charging and operations of 21 different trucks.

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ABB energizes Enlit with latest industry insights

Smart Energy International

Today, on the first day of Enlit Europe 2023 in Paris, ABB launches two industry reports, sharing insights on the key digitalization and sustainability trends that are shaping the energy transition. In response, businesses need to focus on reducing capex, improving operational productivity and maximizing the assets they already have.