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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Think Smartgrids highlights urgency to speed up demand side flexibility in France

Smart Energy International

French industry association Think Smartgrids makes the case to lead the national industrial scale deployment of flexibility, focusing initially on demand side consumption, in a new report. The association also states that the focus initially should be on mature and proven solutions, such as space and water heating and HVAC.

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Can Solar and Batteries Outlast an Extended Power Outage?

GreenTechMedia

Even by the standards of the generally well-informed clean energy customers in California's Bay Area, Todd Karin is a savvy one. Karin works as a postdoctoral researcher in the energy storage and distributed resources division at Lawrence Berkeley National Laboratory. They could light up the whole town if PG&E would let them.”

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Leap Lands Investment Package to Grow Behind-the-Meter Load Flexibility Business

GreenTechMedia

million in equity and debt, aimed at expanding its business of linking megawatts of flexible behind-the-meter load to grid market opportunities in California. San Francisco-based startup Leap has raised $8.2 “Our analytics suite has already increased the revenue of many of our partners by multiple percentages.

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Emerson Acquires OSI for $1.6B as Grid Edge Software Landscape Consolidates

GreenTechMedia

In the latest example , Emerson, one of the country’s biggest industrial, commercial and residential automation and HVAC systems providers, is acquiring OSI Inc. OSI’s DERMS is a utility-centric implementation, as opposed to systems built around fleets of DERs bidding their aggregated energy and flexibility into energy markets.

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How energy providers can prepare for summer heat with innovative solutions

Renewable Energy World

Last summer’s record heat waves triggered a surge in power demand that maxed out supplies and led to outages across the West. California and other states are pushing to use clean electricity to power vehicles and buildings to cut carbon, which will increase demand. ROOT CAUSES.

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ARENA and Shell Energy to demonstrate commercial flexibility in Australia

Smart Energy International

Shell Energy’s ‘Commercialising Smart Energy Hubs’ project will recruit at least 40 commercial and industrial (C&I) customer sites to demonstrate flexible demand capacity. On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) announced AUS$9.1 million ($5.7 million ($19.7