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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Tech talk – home appliances and interoperability

Smart Energy International

Home appliances constitute the lowest layer of flexibility in the energy system but arguably they also are one of the most important layers. To investigate this the European Bridge project surveyed 18 projects (the number that responded) on the use of the appliances and their energy related features. Have you read?

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Lightning eMotors wins $45-million powertrain order from ABC Companies

Charged

It has excellent power and over 200 miles of range on a charge, and Lightning’s energy division can support installation of fast-charging systems that meet our customer’s stringent requirements.”. “At

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We should tariff things, not premises…

Energy Central

It does not matter how you use energy, the meter measures and the utility bills it all the same. With the electrification trend that is coming, far more uses of electricity are going to get bundled into one rate. Your vehicle: heating and cooling (HVAC); the production of your solar and operation of your battery, etc.

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ARENA and Shell Energy to demonstrate commercial flexibility in Australia

Smart Energy International

Shell Energy’s ‘Commercialising Smart Energy Hubs’ project will recruit at least 40 commercial and industrial (C&I) customer sites to demonstrate flexible demand capacity. On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) announced AUS$9.1 million ($5.7 million ($19.7 million) in total.

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Ice Energy, Thermal Storage Evangelist, Files for Bankruptcy

GreenTechMedia

Ice Energy filed for Chapter 7 bankruptcy in December, in a setback for small-scale thermal energy storage. Ice Energy wanted to extend it to small businesses and homes. Ice Energy filed for bankruptcy with the Central District of California on December 17; the filing scheduled a meeting of creditors for January 27.

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How virtual power plants will help the UK meet its net zero targets

Renewable Energy World

by Emma Davidson, Head of Strategy and Energy-as-a-Service at SSE Distributed Energy. The integration of power generators and users in the form of Virtual Power Plants (VPPs) is set to become an increasingly important part of the UK’s energy system. Increasing stability of energy supply nationwide.