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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Tech talk – home appliances and interoperability

Smart Energy International

Home appliances constitute the lowest layer of flexibility in the energy system but arguably they also are one of the most important layers. Interoperability status What then is the status of achieving interoperability of home appliances? Have you read? Have you read?

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Can Solar and Batteries Outlast an Extended Power Outage?

GreenTechMedia

Even by the standards of the generally well-informed clean energy customers in California's Bay Area, Todd Karin is a savvy one. Karin works as a postdoctoral researcher in the energy storage and distributed resources division at Lawrence Berkeley National Laboratory. Not quite full resilience.

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Think Smartgrids highlights urgency to speed up demand side flexibility in France

Smart Energy International

French industry association Think Smartgrids makes the case to lead the national industrial scale deployment of flexibility, focusing initially on demand side consumption, in a new report. The association also states that the focus initially should be on mature and proven solutions, such as space and water heating and HVAC.

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Three home battery storage sales strategies

Mosaic

The additional cost of battery storage for residential solar systems can be a deterrent for some homeowners. The key is to show them how storage is an investment that can help optimize their utility rates, make their homes more resilient against grid outages — both planned and unplanned — and benefit the environment.

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Emerson Acquires OSI for $1.6B as Grid Edge Software Landscape Consolidates

GreenTechMedia

In the latest example , Emerson, one of the country’s biggest industrial, commercial and residential automation and HVAC systems providers, is acquiring OSI Inc. Portland General Electric, for example, has worked with OSI Inc. Portland General Electric, for example, has worked with OSI Inc. More than a dozen U.S.

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How energy providers can prepare for summer heat with innovative solutions

Renewable Energy World

Last summer’s record heat waves triggered a surge in power demand that maxed out supplies and led to outages across the West. California and other states are pushing to use clean electricity to power vehicles and buildings to cut carbon, which will increase demand. ROOT CAUSES.