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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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Leveraging smart meter data analytics for proactive grid management

Smart Energy International

With grid management proving a perplexing conundrum, smart meter data management continuous to prove the way forward for ensuring optimised control and efficacy for utilities. Australia has seen a rapid increase in residential rooftop solar installations, which makes voltage management increasingly difficult to coordinate.

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'We're getting there': Smart meters on track to reach half of Britain's homes and businesses in 2021

Business Green

The smart meter rollout has faced major disruption due to Covid-19, but installations are on the up again and experts believe the technology has the potential to unlock the next wave of the net zero transition. If you looked at 100 businesses across the country, many, many of them would have smart metering in. "If

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5 Major Trends Driving the $80B US Distributed Energy Resources Market Through 2025

GreenTechMedia

market for distributed energy resources will look very different in five years than it does today. And electric vehicles will give utilities and regulators the opportunity to promote pricing regimes to encourage charging when electricity is abundant — or suffer potentially grid-destabilizing consequences.

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Empowering India’s Energy Revolution with AI and Prosumers

AutoGrid

With a power grid that has been notoriously unreliable in the past, India’s goal to transform formerly passive consumers into prosumers would seem an uphill battle. The stakes are particularly high because India is the world’s third largest energy consumer.

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Itron’s IIoT and Samsung’s smart platform link for utility-scale DERMS

Smart Energy International

The US tech giant is linking its Industrial Internet of Things (IIoT) network solution with the entertainment powerhouse’s SmartThings’ services to enable utilities a system of improved distributed energy resource management (DERMS), carbon reduction and consumer engagement.

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How AMI Data and Analytics Elevate DSM Program Marketing

Bidgely

I recently had the chance to sit in on a conversation between Chris Warren, contributing writer at Utility Dive ’s studioID, and Bidgely’s Director of Innovation, Maria Kretzing about increasing the effectiveness of demand-side management (DSM) program marketing using AMI analytics. Tapping the Power of AMI Data.