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Bidgely
APRIL 29, 2024
How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.
GreenTechMedia
JUNE 24, 2020
Distributed energy resources including rooftop solar, smart thermostats, behind-the-meter batteries, smart inverters and electric vehicle chargers have value for the customers installing them — and for the utilities seeing them proliferate across their distribution grids. power grids.
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GreenTechMedia
JUNE 23, 2020
market for distributed energy resources will look very different in five years than it does today. And electric vehicles will give utilities and regulators the opportunity to promote pricing regimes to encourage charging when electricity is abundant — or suffer potentially grid-destabilizing consequences.
Business Green
DECEMBER 16, 2020
The smart meter rollout has faced major disruption due to Covid-19, but installations are on the up again and experts believe the technology has the potential to unlock the next wave of the net zero transition. If you looked at 100 businesses across the country, many, many of them would have smart metering in. "If
Smart Energy International
SEPTEMBER 28, 2022
The US tech giant is linking its Industrial Internet of Things (IIoT) network solution with the entertainment powerhouse’s SmartThings’ services to enable utilities a system of improved distributed energy resource management (DERMS), carbon reduction and consumer engagement.
AutoGrid
OCTOBER 18, 2023
With a power grid that has been notoriously unreliable in the past, India’s goal to transform formerly passive consumers into prosumers would seem an uphill battle. The stakes are particularly high because India is the world’s third largest energy consumer.
Bidgely
APRIL 6, 2022
Their discussion centered upon how energy providers are changing the utility-consumer dynamic to increasingly rely on their customers as partners in ensuring a resilient and decarbonized grid. “It It was not that long ago that electric utilities routinely referred to customers as loads or ratepayers,” said Warren.
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