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Good for Business: Energizing SMB Customer Satisfaction

Bidgely

How Rocky Mountain Power boosted SMB CSAT with Business Energy Reports The 2023 J.D. Power Electric Utility Business Customer Satisfaction Study highlighted a concerning drop in business customer satisfaction (CSAT) among electric utilities, finding CSAT is at an all-time low of 754 on a 1,000-point scale.

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5 Major Trends Driving the $80B US Distributed Energy Resources Market Through 2025

GreenTechMedia

market for distributed energy resources will look very different in five years than it does today. And electric vehicles will give utilities and regulators the opportunity to promote pricing regimes to encourage charging when electricity is abundant — or suffer potentially grid-destabilizing consequences.

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'We're getting there': Smart meters on track to reach half of Britain's homes and businesses in 2021

Business Green

The smart meter rollout has faced major disruption due to Covid-19, but installations are on the up again and experts believe the technology has the potential to unlock the next wave of the net zero transition. If you looked at 100 businesses across the country, many, many of them would have smart metering in. "If

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The Future of Energy and Grid Resiliency is Distributed

AutoGrid

The Future of Energy and Grid Resiliency is Distributed By Giovanni Herazo, Vice President, Smart Grid Solutions As one of FPL’s smart grid & innovation leaders, I saw firsthand how our grid was consistently put to the test by unexpected outages, power quality issues, adverse weather conditions, and rising load demand.

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Empowering India’s Energy Revolution with AI and Prosumers

AutoGrid

With a power grid that has been notoriously unreliable in the past, India’s goal to transform formerly passive consumers into prosumers would seem an uphill battle. The stakes are particularly high because India is the world’s third largest energy consumer.

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Puget Sound Energy’s VPP Expansion Points the Way for C&I Prosumers

AutoGrid

Puget Sound Energy’s (PSE) recent announcement of its partnership expansion with AutoGrid to develop virtual power plants (VPPs) is noteworthy for several reasons. First, PSE is the state of Washington’s largest utility, serving more than one million residential and commercial and industrial (C&I) electric customers.

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4 Big Challenges Facing FERC’s Plan to Open Up Power Markets to Distributed Energy

GreenTechMedia

Last month, the Federal Energy Regulatory Commission approved Order 2222 , a groundbreaking effort to open up U.S. wholesale energy markets to aggregated solar systems, smart inverters, batteries, electric vehicles, smart appliances, grid-responsive building controls and other distributed energy resources (DERs).